Contact Us
844-563-7227
info@sendjoeskcbbq.com
For questions regarding your order, please contact our shipping office at 844-JOES-BBQ (844-563-7227) or email info@sendjoeskcbbq.com
Our shipping office hours are Monday–Friday, 9:00 a.m. to 5:00 p.m. CST.
Please include your order number and product name in your message so we can assist you as quickly as possible.
Refund and Returns
Due to the perishable nature of our products we cannot accept any returns of shipped products.
If you are not completely satisfied with your purchase, please contact us by calling 844-563-7227 or emailing info@sendjoeskcbbq.com. We offer a 100% satisfaction guarantee or your money back. If a replacement is needed, it will be processed and shipped on the next available shipping day. Shipping costs are nonrefundable.

